Francis Kc Lim


Francis graduated with a master’s in electrical engineering and a minor in philosophy from Carnegie Mellon University in 1995. He then worked in a public service organisation, in the domain of technology research and development, for two decades. His rich corporate experience allowed him to explore leadership roles in engineering and technical consultancy; people, project, and programme management; research and development; and master planning. He also had the opportunity to participate in knowledge management, organisational learning and development, and leadership engagement, as well as change management initiatives within the company and its larger ecosystem. Walking this journey during the transformative rise of the internet age made Francis fully aware of the impact of rapid change and increasing complexities on people, teams, and organisations as a whole. Coupled with his strong sensitivity and passion in inner work involving deeper levels of change in people, Francis had found his purpose, to bring about success through LIT (learning, innovation, and teamwork), by means of executive coaching and training framework. Francis is excited about working with leaders and executives of teams and organisations to understand issues in deeper ways, shifting mindsets towards customers and change, building generative skills and capabilities, as well as formulating effective action strategies for desired states. He is currently actively doing so in the same organisation he started working in, influencing and contributing at various levels.

On the individual front, Francis is best recognised for his nurturing, philosophical, feel-of-Zen nature due to Asian and Buddhist influences. He is communicative and passionate about encouraging mindset shifts for deeper aspirations and awareness, igniting the inner light in people and the sense of contribution more than self to lead and sustain change. Reflective and introspective, Francis is also particularly influenced by the work done by Dr. Peter Senge and his team on the five disciplines of learning organisations, Asian perspectives to learning and culture, Buddhist philosophy of mindfulness, as well as studies in the areas of innovation, leadership, the knowledge worker, and organisational agility.


This book discusses the challenges faced by organisations in the areas of innovation, corporate agility, customer focus, team effectiveness, knowledge worker engagement, and stakeholder collaboration in an uncertain, competitive, and consistently changing environment, despite deliberate efforts. Embracing the guiding ideas of Learning Organisations by Dr. Peter Senge, this book explores the much-needed shifts in mindset, beliefs, and skills within Organisations at all levels. With a better understanding of the underlying complexities, action strategies can be formulated, effectively employing the right guiding principles, theories, methods, and infrastructure for more sustainable success at all levels.


  • Currently adopted mindsets can limit success in organisational capabilities like innovation, corporate agility, customer focus, team effectiveness, staff engagement, and collaboration.
  • To apply the learning framework comprising the domain of action and circle of change to formulate effective strategies towards desired results.
  • To develop mastery through skills and capabilities, awareness, and sensitivities to progressively understand underlying complexities and causal factors in challenges related to change and behaviour.
  • To adopt relevant mindsets and perspectives going into corresponding mitigating action strategies.
  • To embrace cultural shifts as a means to sustainable change and success.


A practical, progressive look into the challenges plaguing corporations today and the deep-learning approach to effectively mitigate them in a sustainable way.

  • Frameworks and guiding ideas of a learning organisation.
  • Implementing innovation under fire.
  • Embracing true customer centricity.
  • Adopting agility as a mindset.
  • Forging connected collaboration.
  • Engaging the knowledge worker.
  • Building learning teams.
  • Leading and sustaining the success.