Chieko El-Jisri



In 1980, Chieko El-Jisri immigrated to Canada with her husband. The following year she had a baby boy, and the family has lived in Toronto ever since. There, she took a college course as a second career, and graduated as a Community Service and Support Worker.

Chieko’s mother was diagnosed with Alzheimer’s disease in Japan. Coincidently, Chieko had her CSW’s placement at the Senior Home Dementia Unit. She learned and practiced patient’s daily life requirements and loved working with them as a Recreation Aid Assistant.

During her placement, she questioned why conflicts happen so often between caregivers and patients. How could she avoid or help reduce such incidents and make both sides happier? She used her caregiver’s Five Golden Tools and it worked for her patients like magic.


If caregivers lack patience and attempt to rush or force things instead of calmly dealing with their dementia patients, conflict can be created between them.

Dementia patients cannot explain their own behaviour and are not responsible for their actions. The caregiver should endeavour to understand the severity level of the disease, and deal with it according to the dementia patient’s needs—especially in the early morning busy time, when taking care of the patient’s daily requirements, and when seeing to their patient’s emotional care.

I strongly recommend adding CSWs to handle the load in order to ensure the comfort and care of each patients’ emotions. This will make everyone’s roles easier and reduce stress tremendously.

Learn how…

  • If your mother or someone close to you began to show the signs of dementia, what would you do? How much do you know about dementia? You would likely be as shocked and confused as the patient. In A Patient’s Perspective, you will learn about the dementia patient’s behaviour, as well as how to reduce difficulties and avoid conflict between you as a caregiver and patient.
  • The professional caregiver’s knowledge and experience are essential, technically and physically, but I believe in what I call the Five Caregiver’s Golden Tools: care with compassion; respect; dignity; patience; and gentle human touch. You can learn from the patients in this book, and from my experience, how to approach dementia patients, as well as how to build trust and a positive relationship with them.

In these pages, you will uncover…

You will learn and discover the patient’s daily life and find solutions to ease their difficulties and avoid conflict.

  • Learn how to approach dementia patients when there are language barriers
  • Understand the patient’s behaviours and mood changes
  • Learn to care for the patient’s emotional needs
  • Discover how to reduce stress and enjoy time together
  • Learn why person-centred care is important
  • Learn why conflict happens and how to avoid it
  • Discover the patient’s interests and remaining functions
  • Think of solutions that are good for patients and caregivers, and avoid becoming burnt out

“So many people fail to understand and recognize dementia patient’s behaviors. Reading the tips in this book will help anyone overcome these obstacles and succeed.” – Patsy Goh, author of Burden No More

“The information in this book just works. I knew there should be an easy way to provide adequate care and apply it effectively and this is it.” – Elma Alorro Dionela, author of How To Turn Scars Into Stars

“As a how-to guide, this book contains everything you may need to know. Brimming with straightforward strategies anyone can use to overcome the key fears associated with dementia and caregivers.”
Helga DeSousa
, author of Calmness

Have question? Email or Call Us Now